

I regret to inform you that none of them worked. I'm so sorry for the late response, I've been incredibly busy with school so I had just now tried your suggestions. I do not quit for those who are polite and cooperative. _ Windows MVP 2010-20 Millions helped via my tutorials and personally in forums for 12 years. Thoroughly research any product advertised on the sites before you decide to download and install it.

Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products).

The pages appear to be providing accurate, safe information. Standard Disclaimer: There are links to non-Microsoft websites. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved. Feel free to ask back any questions and keep me posted. There are improvements in Photos app in Version 1903 so I would do this without hesitation. This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing it up to the latest version 1903 which you need anyway and by the most stable method. If nothing else helps you can try a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. You can also use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them. If this was caused by Windows Updates then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool downloaded from here. If that doesn't help try re-registering the Photos app from Option Two here. Your pictures will be safe in the User Pictures folder. To try to fix Photos app Reset and Repair Photos app at Settings > Apps > Apps & Features > Photos app > Advanced Options. But first try these specific fixes for iPhone photo import: Since you reset the Phone, next let's try resetting the Photos app.

I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.
